Terms of service
Calxina
Operated by Jinchen E-commerce (Hubei) Co., Ltd.
Overview
This website is operated by Jinchen E-commerce (Hubei) Co., Ltd., operating under the brand name Calxina.
Throughout this website, the terms “Calxina,” “we,” “us,” and “our” refer to Jinchen E-commerce (Hubei) Co., Ltd., the company responsible for operating the Calxina online store.
Calxina provides this website, including all information, tools, products, and services available through this website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or made available on our website.
These Terms of Service apply to all users of the website, including, without limitation, browsers, customers, merchants, and other users who access or use the Service.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website or Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not access the website or use our Services.
Any new features, products, services, or tools added to the store will also be subject to these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on this website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes, subject to applicable law.
Our online store is powered by Shopify, which provides the e-commerce technology that enables us to offer our products and Services online.
Brand and Operating Company
Calxina is the consumer-facing brand and online store operated by Jinchen E-commerce (Hubei) Co., Ltd.
Jinchen E-commerce (Hubei) Co., Ltd. is the business entity responsible for the operation and management of the Calxina website, including order administration, customer service, payment-related administration, fulfillment coordination, and other e-commerce activities associated with the Calxina brand.
Unless otherwise indicated by the context, references to “Calxina,” “we,” “us,” or “our” throughout these Terms refer to Jinchen E-commerce (Hubei) Co., Ltd.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you have obtained any consent required by applicable law to use this website.
You may not use our products or Services for any illegal or unauthorized purpose.
You must not, in your use of the Service, violate any applicable laws, regulations, or third-party rights, including intellectual property rights.
You must not transmit viruses, malicious code, worms, or any other code that may damage or interfere with the operation or security of the website or Service.
A breach or violation of these Terms may result in suspension or termination of your access to the Service, subject to applicable law.
Section 2 – General Conditions
We reserve the right to refuse or limit Service where reasonably necessary and permitted by applicable law.
You understand that information you submit through the Service may be transferred through various networks and may be modified as necessary to conform to the technical requirements of connecting networks or devices.
Payment information is handled through secure payment processing systems and is encrypted during transmission where applicable.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or website content without our prior written permission, except where permitted by applicable law.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, Completeness And Timeliness Of Information
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, information provided on this website is for general informational purposes and may occasionally contain errors, omissions, or outdated information.
Certain information may also be historical and is provided for reference purposes only.
We reserve the right to modify website content at any time, subject to applicable law.
Nothing in this section limits any statutory rights you may have under applicable consumer protection laws.
Section 4 – Modifications To The Service And Prices
Prices for our products may change from time to time without prior notice, except where notice is required by applicable law.
We reserve the right to modify, suspend, or discontinue the Service, or any part of it, where reasonably necessary.
Any price applicable to your order will be the price displayed and confirmed at checkout when your order is submitted, subject to correction of obvious errors and applicable law.
We will not be liable for modifications, price changes, suspension, or discontinuation of the Service except where liability cannot legally be excluded.
Section 5 – Products Or Services
Certain products or Services may be available exclusively through our website and may be available in limited quantities.
Returns, refunds, and exchanges are handled according to our applicable Return & Refund Policy.
We make reasonable efforts to display product images, colors, packaging, and other visual information as accurately as possible.
However, the appearance of colors and other visual characteristics may vary depending on your device, screen settings, lighting, and product updates.
We reserve the right, where permitted by law, to limit sales of our products or Services by person, household, geographic region, or jurisdiction.
We may limit the quantities of products available for purchase where reasonably necessary.
Product descriptions, availability, and pricing may be updated from time to time.
We also reserve the right to discontinue products at any time.
Nothing in these Terms excludes or limits any mandatory warranties, guarantees, or consumer rights provided by applicable law.
Section 6 – Accuracy Of Billing And Account Information
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, inventory issues, or suspected resale activity.
If we modify or cancel an order after it has been submitted, we may attempt to notify you using the email address, billing information, or telephone number provided with your order.
You agree to provide current, complete, and accurate billing, shipping, account, and contact information for purchases made through our store.
You are responsible for ensuring that the shipping address and contact details submitted with your order are accurate.
For more information regarding returns and refunds, please review our Return & Refund Policy.
Section 7 – Optional Tools And Third-Party Services
We may provide access to third-party tools, platforms, payment providers, shipping services, or other services that we do not directly control.
Your use of third-party services may also be subject to the applicable third party's own terms and policies.
To the extent permitted by law, we are not responsible for the operation, availability, or performance of independent third-party services.
You should review the relevant third-party terms before using such services.
We may introduce additional Services, features, or tools in the future, and such features or Services will also be subject to these Terms where applicable.
Section 8 – Third-Party Links
Our website may contain links to third-party websites, platforms, services, or resources.
Third-party websites are operated independently from Calxina, and we do not control their content, policies, security, or business practices.
We encourage you to review the terms and privacy policies of third-party websites before providing personal information or completing transactions through them.
To the extent permitted by applicable law, Calxina is not responsible for losses resulting solely from your use of independent third-party websites or services.
Section 9 – User Comments, Reviews And Feedback
If you submit reviews, feedback, suggestions, comments, images, or other content to us, you represent that you have the necessary rights to provide such content.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other proprietary rights.
Your submissions must not contain unlawful, abusive, defamatory, obscene, fraudulent, or malicious content, viruses, or other harmful code.
We may monitor, moderate, edit, or remove user-submitted content where reasonably necessary and permitted by law.
You remain responsible for the accuracy and legality of content you submit.
Section 10 – Personal Information
Your submission and our processing of personal information through the store are governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.
Section 11 – Errors, Inaccuracies And Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, or product availability.
Where permitted by applicable law, we reserve the right to correct errors or inaccuracies and update information.
If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable law and may contact you with available options.
Section 12 – Prohibited Uses
You may not use the website, Services, or website content:
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(a) for any unlawful purpose;
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(b) to solicit others to perform unlawful acts;
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(c) to violate applicable laws, regulations, rules, or ordinances;
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(d) to infringe our intellectual property rights or those of others;
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(e) to harass, abuse, threaten, defame, discriminate against, or harm another person;
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(f) to submit intentionally false, fraudulent, or misleading information;
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(g) to upload or transmit viruses, malware, or other malicious code;
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(h) to improperly collect or track personal information belonging to others;
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(i) to spam, phish, scrape, crawl, or otherwise misuse the website;
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(j) to interfere with the security or proper operation of the Service; or
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(k) to engage in conduct prohibited by applicable law.
We reserve the right to restrict or terminate access to the Service for violations of these Terms, subject to applicable law.
Section 13 – Disclaimer Of Warranties And Limitation Of Liability
We aim to provide a reliable and secure shopping experience, but we cannot guarantee that access to the website or Service will always be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by applicable law, the Service is provided on an “as available” basis.
Nothing in these Terms excludes, restricts, or limits any warranty, guarantee, remedy, or consumer right that cannot legally be excluded or limited.
To the maximum extent permitted by applicable law, Jinchen E-commerce (Hubei) Co., Ltd., operating under the Calxina brand, and its directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Service where such liability may lawfully be excluded.
Where applicable law does not permit certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by that law.
Section 14 – Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Jinchen E-commerce (Hubei) Co., Ltd., operating under the Calxina brand, and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from third-party claims arising directly from:
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Your material breach of these Terms;
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Your unlawful use of the website or Service; or
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Your infringement of the lawful rights of a third party.
This provision applies only to the extent permitted by applicable law.
Section 15 – Severability
If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions of these Terms will continue to remain valid and enforceable.
Section 16 – Termination
These Terms remain effective unless terminated in accordance with their provisions or applicable law.
You may stop using our Services at any time.
We may suspend or terminate your access to the Service if you materially violate these Terms, engage in unlawful activity, misuse the website, or create security or fraud risks.
Any rights and obligations that by their nature should survive termination will continue after termination.
Section 17 – Entire Agreement
These Terms of Service, together with the policies and other terms referenced on our website, constitute the agreement between you and us regarding your use of the Service, subject to any mandatory rights provided by applicable law.
Our failure to exercise or enforce a right or provision under these Terms will not constitute a waiver of that right or provision.
If any ambiguity arises in interpreting these Terms, it will be interpreted in accordance with applicable law.
Section 18 – Governing Law
Governing law. These Terms of Service and any separate agreements through which Jinchen E-commerce (Hubei) Co., Ltd. provides Services through the Calxina brand shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict-of-laws principles, except to the extent that mandatory laws of the jurisdiction in which a consumer resides apply and cannot lawfully be excluded.
Mandatory consumer rights. Nothing in these Terms excludes, restricts, or overrides any mandatory consumer protection rights or remedies that apply to you under the laws of your country or region and that cannot lawfully be waived or limited by agreement.
Jurisdiction and disputes. Any dispute arising out of or relating to these Terms, the Service, or a transaction with Calxina shall be resolved in accordance with applicable law. Where the parties are permitted to agree on jurisdiction, the courts with competent jurisdiction at the place of registration of Jinchen E-commerce (Hubei) Co., Ltd. in Hubei Province, People’s Republic of China shall have jurisdiction, unless mandatory applicable law requires otherwise.
Section 19 – Changes To Terms Of Service
You can review the most current version of these Terms of Service on this page.
We may update or revise these Terms from time to time to reflect changes to our Services, business operations, legal requirements, or policies.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of our website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
Section 20 – Contact Information
If you have questions regarding these Terms of Service, your order, or our Services, please contact us using the information below.
| Item | Details |
|---|---|
| Brand Name | Calxina |
| Operating Company | Jinchen E-commerce (Hubei) Co., Ltd. |
| Company Address | 2nd Floor, No. 69, Xinli Residential Area, Group 2, Tainao Village, Xingguo Town, Yangxin County, Huangshi City, Hubei Province, China |
| Contact Number | +86 15198035629 |
| Item | Details |
| --- | --- |
| Customer Support Email | support@calxina.com |
| Website | https://www.calxina.com |
| Calxina is the consumer-facing brand operated by Jinchen E-commerce (Hubei) Co., Ltd. |